Hutch connection Scheme

I purchased a NOKIA 2626 cellphone with Hutch connection Scheme of two years incomming free.and in addition 1600 minutes free talk Hutch to HUtch. Inspite of scheme assurance I am being charged for local call HUtvh to Hutch and I cant receive the MSG through enternet.
For poor servises of HUTCH responsbility equilly goes to NOKIA also for making HUTCH their co-partners in Schemes and connections. The lure of scheme is the big factor to go for a specific HUTCH connection.
Though I have personnally submitted my request but now one month is over without any action from the HUTCH.