I brought a vodafone connection 2 weeks ago

Well, I brought a vodafone connection 2 weeks ago and submitted my documents twice for activating my out going calls.
The vendor expects the activation to happen within 24 hrs and it simply hasn’t.
Today, the customer care executive told me that it takes 8 days to activate a connection ? Is that true ? Is it the pace at which we can expect future service too ???
I cant afford to wait that long nor can I really loose this number. But surely the moment I can get rid of it, seems like I will.