Postpaid customer of Vodafone

Hi,
I am Bhartendu , no . 9999030437 // Postpaid customer of Vodafone . when i opted the postapid plan .They Commited that after paying 500/- .. no charges for incoming calls . No clip charges . And if will not use outgoing calls , no charges at all .
For first month , i used it only to receive call as i already have another no . But i got a bill of mentioning the clip charges . I asked Customer care to disconnect the number and i don`t wanna use this . I will leave my 500/- (Which i paid at the time of taking connection )
But laterr on ,, i start recieving bills mentioning several charges ,
Latest Bill Details:
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Bill No .0048653412
Bill Amount = 1029 /- ( Which includes Monthly rental + Misc Charges +TAX.)
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Customer care is worst …they are not capable to do anything except tell me address of nearest Hutch shop .
Hutch shop at Ansal Plaza eats few important hour of my busy life but have no solution .
Hutch changed my plan without intimating me and now asking me to pay the bill .
I m planning to knock the doors of Consumer form.
Complaints details :
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Com. No.- 725484824
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Please look in this matter and call me back om 9910695387.
Bhartendu .