VODAFONE CUSTOMER CARE
RESPESTED MADAM/SIR,
I AM NOT SATISFIED BY THE REPLY OF VODAFONE CUSTOMER CARE PERSON AS AM ASKING SOMETHING ELSE AND
GETTING SOME NOXIOUS/UUNWANTED REPLY.
ON 1ST JAN HAVE TAKEN A NEW POSTPAID NO.-9999258467
ON 3RD JAN HAVE MAIL A REGARDING MY TARRIF PLAN(AS WAS NOT GETTING
CORRECT INFORMATION)
ON 8TH JAN HAVE RECEIVED A REPLY FROM Ms.NEHA SHARMA,SHE INFORMED MY
TARRIF AS UNDER:
Monthly Rental 399
Call charges
Vodafone to Vodafone 60p
Vodafone to Other 60p
STD Vodafone to Vodafone 1
STD Vodafone to Other 2
SMS charges (local + national) 60p
Free Add Ons
1000 V2V local mins
1000 V2V STD mins
1000 V2V local SMS
(AND AM HAVING A HARD COPY OF THE SAME IN MY INBOX).
ON 8TH AGAIN I MAILED BACK TO YOU STATING FEW PROBLEMS AS:
PROBLEMS:
1)STILL I VAVE BEEN CHARGED FOR
V2V local mins
V2V STD mins
V2V local SMS .
2)STILL AM NOT GETTING CUSTOMER CARE NUMBER FROM MY NUMBER.
3)STILL HAVE NOT GOT ANY WELCOME LETTER FROM YOUR SIDE,STATING MY TARRIF PLAN.
LASTLY I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE MATTER
THEN ON 16TH JAN I GOT A MAIL FROM Ms.CHANDRIKA BISHT STATING AS UNDER:
Dear Mr. Kasana,
Thank you for your e-mail dated 08/01/08 regarding the plan details
for your Vodafone number 9999258467.
We sincerely regret the inconvenience caused to you due to the delay
in replying to your e-mail.
We would like to confirm to you, that you can certainly get the plan /
services details activated on your number. Hence, to facilitate the
process we would request you, to kindly log on to our website i.e
http://www.vodafone.in the procedure for the same is mentioned below:
• Visit our Website http://www. vodafone.in
• Select My Vodafone Select Delhi Region
• Register and you will get an SMS to get in touch to our help line
number 111/981109810.
• After calling on our help line number, you will receive a password
on your Vodafone mobile number.
• Enter the password and mobile number
Looking forward to providing you with the best of our services at all times
I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
MATTER,AND REPLY ME BACK APPROPIATELY.
REGARDS ,
Dr.ABHISHEK KASANA
9999258467
17 Comments:
hi
i have vodaphone prepaid connection
theres is some one problem my connection.i am not subscribe the COMBO PACK
PLZ SOLVE MY PROBLEM
MY CELL NO IS
9888576010
AMIT SHARMA
Hi!I am in dubai and i need to get in touch with the helpline number in Mumbai urgently i am trieing the customer service number 111 from here but can't get through ,can i get a valid number so as pay my dues-Ajay-9819485547
HI ALL,
Did u all hear that after Hutch became Vodafone.....they made almost 200% profit than previously. It is because of their so call "Plans" that they use to rob people of their money.
For example, the SMS. They normally charge u around 25 paise for sms and advertise that if u apply RATE CUTTER, (750)sms will be free for 30 days.
However, in that 30 days, minimum of 2 to 3 celebration days like pongal, diwali, republic day or independence days will come. On those days the rate cutter will not work........
But Vodafone will not give u extra one day validity on the rate cutter on account of the lost one day. THIS IS BULL SHIT. :-/. U can beg if u want, but don't steal like this.
Hi;
I am now working in Dubai, having your sim card with me to use when I go home (India).
Latst May (2008) i'd recharged it for Rs. 300+ and been told I'll get a validity of 18 months. But WhenI tried to call to my no, my phone displays number not in use.
I suppose to get validity up to Nov 2009. I am going home next month. Please help me solve this problem.
Reply me rejee.t.t@gmail.com
Regards;
Rajeesh
hi
i have a vodafone new prepaid connection there is ASTRO Alerts scheme activate autometicaly and ihave loss 30RS it is my homble requestto you pleas solve my problem my mob. NO.-09888558864
GURPREET SINGH (PANACEABIOTEC Ltd.)
hi
i have a vodafone new prepaid connection there is ASTRO Alerts scheme activate autometicaly and ihave loss 30RS it is my homble requestto you pleas solve my problem my mob. NO.-09888558864
GURPREET SINGH (PANACEABIOTEC Ltd.)
fuck vodafone.....why u made call centre and happy to help u if u cant pick ma phn ....asshole.....i am changing ma sim ......
i am not happy with your facilities.. i am trying to talk with vodafone help centre but not getting any response. i am not able to recharge my number plzzz do something. my cell no is 9582018068..
I have a postpaid vodafone no. I want to close that connection. I am trying for last 20 days. But nobody tell me what is the procedure
Plz help
I am still getting prmotional advertisement which i have alreddy got it stop from your service.Please do the needful otherwise i have to change my service provider.
My cell no.
9820010491
Vijay kumar jain
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
THE AMOUNT ALWAYS WILL BE DEDUCTED . AND NETWORK PROBLEM.
MANYTIMES IT HAS BEEN COMPLAINT.CUSTOMER CARE SERVICE IS NOT
KIEEN . MY NUMBER IS 9916710176
I'M MANJU HERE
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