I called the customer care

I called the customer care and when i asked about the current offer, i got a SMS saying….. With recharge of Rs 295 get a talk time of Rs 75/- with a validity of 60 days. 295 recharge is not applicable for life time validity subscribers…
But when i did the recharge on 2 April, i Got validity only for 30 days…First time when i called the customer care i was asked to wait for 24 hours…..even after waiting for 24 hrs nothing happened….again when i call the customer care there i no proper response…Each time i call customer care i have to repeat the same story…am suprised why the complaint is not logged and yyyyyy the history of calls made to customer care is not maintained…
Take necessary action regarding this complaint….