Wednesday, February 03, 2010

vodafone customer care

i can't able to call customer care. when I call the recorded message is hearing again and again. i'am so sorry to say your service is TOO POOR, but this is the fact. not only this problem, I faced many problem. also I lost lot of money by making international calls(calls not connect but you taken money).

2 Comments:

At 8:37 PM, Blogger Unknown said...

very bad service.
i am also not able to call care center .. even though in roaming also..
and GPRS service is also not working in roaming

 
At 4:24 AM, Blogger Unknown said...

this is regarding the vodafone's poor customer service in ncr region.
i'v been using vodafone connections initially known as essar, for last 10 yrs.
somehow out of stupidity i got another postpaid no. and thats when d trouble started.
i got my no. disconnected due to prob of address verification. i called their customer service and sorted d problem.out of some weird reason the connection is again disconnected on the same basis.
this has happened 3-4 times nw, with me spoiling my mood on each occasion.to confirm this calus attitude of voadafone, a frnd of mine had a similar experience.
we live in a age where customer is d king not d other way round.
FEDUP OF CALLING THEIR HELPLINE NO. UPTENTH TIMES I'M PLANNING TO DISCONNECT ALL MY CONNECTIONS n go "AIRTEL".THIS SERVICE HAD NEVER BEEN SO POOR.
perhaps vodafone's management should keep in mind that retaining a customer is more imp.NO WONDER AIRTEL RANKS NO.1. n VODAFONE DISTINCT NO.3.
GUD LUCK WITH ur ZO-ZO ads.

 

Post a Comment

<< Home