FV149 plan

dearsir, i have the following complaints:-
1. i had opted for FV149 plan paid Rs.299 .2 mnths back-still benefits r not in the bill . i have recd 2 bills after that dtd 4-1-08and now 4-2-08.Why so?.i did not take sim card offered alongwith for bad and cisgusting services. i also wrote a letter to yr C.E.O.thereafter i was harrasswd on phone by yr people. -instead of addressing grievances at yr end!!.
2. Now . i have the bill dtd 4-2-08 i visited yr borivali office on 16-1-08 for deletion of Caller tunes/FnFFees.SMSofferetc. BUT YOU HAVE STILL CHARGED ME IN THE BILL!!WHY??I AM DEDUCTING rS. 95/AND WILL PAY ONLY rS.676AND ODD PAISES. YOU ARE EXTREMELY DIFFICULT SERVICE PROVIDER. NOW YOU WILL START TELEPHONING ME SO I HAVE TO EXPLAIN AGAIN AND AGAIN.. PL DONT RING ME IAM OLD SR. CIRIZEN AND SICK OF VODAFONES. I WILL NOT ATTEND YR PHONESPL. PL GIVE WRITTEN EXPLANATIONIT CANNOT BE ALWAYS ONE WAY TRAFFIC. T/Y