customer care of vodafone

Hi…..
I called to your customer care to block my sim card from last two days but they are not blocking my card, and somebody is using my card i had given him a full detail of mine than also they didn't block my sim card. yesterday night near by 11:00 or 11:30pm i called to your customer care their was one person name called Mr. Jose he is the Team leader he was telling me that, i will not block your card (JA BLOCK NAHI KAREGA JO KARNA HAI KARLE DARTA NAHI HU). This is the way to treat with your customer. i had recorded all the conversation in my mobile if anything goes wrong VODAFONE will bear for the same b'coz i had called them thrice. I want a reason why he was taking like that we are a fool for using your services.
KINDLY REVERT ME FOR THE SAME.
ASAP…………