Wednesday, May 27, 2009

vodafone user

Hi! I am Manpreet & m a vodafone user from last 5 years, my mobile no. is xxxxxxxxxx. Frm Ludhiana (Punjab)
I am jst fed up from vodafone customer care. On 26th May, 2009 morning i got msg from vodafone tht MCI (Missed call informatn) service has been activated. i ws surprised to knw coz i had not activate that service, but checking my balance i got there was deduction of 30 Rs. then i talk to vodafone custmer care. they told me to send a message CAN MCI to 144. i did the same.Then on 27th morning, i got a message that MCI service has been deactivated.
then again 27th afternoon i got a message that MCI has been activated. & again they charge me 3o. Rs/-
Now there is a total deduction of Rs. 60/- in 36 Hours.
Vodafone executives r saying its not posible that v had activated MCI service without your request.
kindly help me what to do?????……….

Tuesday, May 26, 2009

vodafone india customer support sucks

I am also suffering from same prob my balance gets reduced on its own till date i cant figure out why n how? even i tried calling the customer care number 140… the computer asks to press 4 to speak to any vodafone executive and believe me when u press 4 the reply is ‘4 is not a valid choice’. i dont understand whats happening? can any one give a number to speak to the customer care?